Skip to content
Passieon

Google Business Profile vs website: which one matters for local search?

By Hamza Rivera, updated

Short answer: A local business needs both. Google's local results draw on the Business Profile for relevance and distance, and on information from across the web for prominence, which includes links from other websites. The profile gets you into the map results. The website gives the profile something to link to and gives customers the detail.

Owners often ask which one to work on first. Google's own page on local ranking does not pit them against each other, and the two do different jobs.

If you want both set up to work together, see our Google Business Profile optimization.

What the profile does

The Business Profile is where Google gets the business information it matches to a local search. Google says relevance is how well the profile matches what someone is searching for, and that complete, detailed information helps. Distance is how far the business is from the searcher. Categories, hours, address and photos all live here. See how Google ranks local results for the three factors.

What the website does

Google says prominence depends partly on information from across the web, including how many websites link to the business. The website is the page other sites link to. It is also where a customer goes for the full service list, areas, proof and a way to contact you. Google's page gives no guidance on what to write on it, so the website's role is to hold the proof and the service detail.

Where they meet

  • The website link on the profile sends customers to a page that should match what the profile promises.
  • The name, address and hours should agree on both.
  • A service-area business can hide its address on the profile, so the website can carry the service area detail. See service area businesses.

Which to fix first

If there is no verified profile, start there, because Google says verification makes a business more likely to appear in results. If the profile is complete and the website is thin, the site is the weak half. Our local SEO checklist covers both in order.

Where to go from here

If you are not sure which half is holding you back, we can look at both. See our Google Business Profile optimization service. Passieon is an independent agency and is not affiliated with Google.

Sources

Frequently asked questions

Do I need a website if I have a Business Profile?

A profile can exist without a website, but prominence includes links from other websites, and customers need somewhere to see the detail. We recommend having both.

Which one should I set up first?

The Business Profile, because it is the route into the map results. Then make the website match it.

Does the website help the profile rank?

Google says prominence depends partly on how many websites link to the business. It gives no other website guidance on that page.

Should the website address match the profile?

Yes. The name, address and hours should agree wherever the business is listed.

What if I hide my address?

A service-area business can hide the address on the profile and use the website to describe the areas it serves.

Can a profile alone bring customers?

It can show you in local results and let people call or ask for directions. Many customers also want to see the website before they commit.

Want this done for your site? See what our Google Business Profile optimization page covers, or read the client results.

Book a call with us

A 30-minute call in your working hours. Tell us what you sell and where, and we will tell you what we would do first and what it involves. Prefer email? Send your website through the form and the Passieon Team will reply by email.

Book a call

Message us

Message us

Ask anything about your site or where your inquiries are going. It goes straight to a person, not a bot. Leave an email and you get a reply.