The profile first, because it pays first
For most small businesses the map pack is where the calls come from, and it is won by maintenance: the right categories, the services listed, hours kept current, photographs added this month, reviews replied to. Most of your competitors set theirs up once and never went back, which is the opportunity.
A page for each thing you sell
One Services page listing everything ranks for nothing. A page per service, in the plain words your customers type, ranks for each. Most small businesses need fewer pages than they fear and better ones than they have.
Reviews without the awkwardness
Volume, recency and replies all feed your visibility, and all three are in your control. We set up the asking so it happens on its own after a job, and the replies get written, so the stream keeps running without anybody remembering to run it.
A report you can read in two minutes
From your own Search Console and your own profile: the searches you appeared for, the clicks and calls behind them, what we did this month and what is next. If a number needs a paragraph of explanation, the paragraph is there, in plain words.