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Passieon

Google Rescue

Get help with the Google issue holding your business back

A suspended Business Profile, a Merchant Center account issue or a review that may break Google's rules can interrupt inquiries and sales. Tell us what happened and we will assess the case.

Short answer: Google Rescue covers Business Profile reinstatement, Merchant Center account issues and reviews that may violate Google policy. Passieon assesses the case and handles the work where there is a sound basis. Google makes every platform decision.

Passieon is an independent agency. We are not affiliated with Google.

Tell us what happened

Goes straight to the Passieon Team. We reply in writing.

Choose the issue you are facing

Business Profile reinstatement

Your profile has been suspended or disabled. We review the issue, the business details and the available evidence, then take on the reinstatement work.

See how we can help

Merchant Center reinstatement

Your store or products stopped appearing in Shopping. We look at the account, the storefront and the policy issue, then work on the account with you.

See how we can help

Policy-violating review removal

A review may break Google's content rules. We assess it and handle a removal request when there is a policy basis.

See how we can help

What we need to assess your case

Send the affected URL, any notice from Google and a short description of what changed. We may ask for account access and business records after reviewing the issue. We will explain what we can take on before any paid work begins.

For reviews, we can only request removal of reviews that break Google's policies. Google makes the final decision, and genuine negative reviews stay.

Questions about Google Rescue

Can Passieon make Google reverse a decision?

No. Google decides whether to reinstate a profile or Merchant Center account and whether to remove a review. We assess the issue and take on work that has a sound policy basis.

What should I send?

Send the affected profile or store URL and the notice you received. For a review, send the business profile and a link or screenshot of the review. We will tell you what access or business records are needed after looking at the case.

Is Passieon part of Google?

No. Passieon is an independent agency with no special access to Google or influence over its decisions.

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Ask anything about your site or where your inquiries are going. It goes straight to a person, not a bot. Leave an email and you get a reply.