Misrepresentation notice
We assess whether the store clearly shows who runs it, how orders are fulfilled and how customers can reach you.
Google Rescue
Merchant Center suspended? Let us assess your store
When Shopping listings stop appearing, your store loses a route to buyers. We review the notice, the Merchant Center account and the storefront, then tell you what work the case needs.
Short answer: Passieon helps online stores address Merchant Center suspension and product disapprovals. We assess the account and store together. Google decides whether to reinstate the account or approve products.
Passieon is an independent agency. We are not affiliated with Google.
Send your store for a check
Issues we can assess
Store policy gaps
We review the storefront, contact information, shipping and return policies, checkout and business identity for issues relevant to the notice.
Product disapprovals
We look at the product feed and the affected listings. A large feed cleanup is scoped separately after we see the account.
What happens after the check
We explain the issue we found, the access and records needed, and the scope we can take on. Any feed cleanup is quoted separately. Google controls account and product decisions.
If your local listing is affected too, see our Business Profile reinstatement help. The Google Rescue hub covers the other issues we handle.
Questions about Merchant Center suspensions
Can you guarantee Merchant Center reinstatement?
No. Google decides whether an account is reinstated. We identify issues we can substantiate, work with you on the store and account, and explain our assessment.
What do you need from my store?
Send the store URL and the Merchant Center notice. We may ask for Standard account access and business records after reviewing the case. Please do not send passwords through the form.
Do you work with Shopify, WooCommerce and BigCommerce?
Yes. We review the storefront and Merchant Center account together for stores on these platforms.