Google Rescue
A review looks wrong. We can assess it against Google's rules
An off-topic, abusive or apparently fake review can harm trust in your business. Send us the review and the context you have. We will explain whether there is a policy basis for a removal request.
Short answer: Passieon assesses reviews against Google's content policies and handles supported removal requests. We can only request removal of reviews that break Google's policies. Google makes the final decision, and genuine negative reviews stay.
Passieon is an independent agency. We are not affiliated with Google.
Request a review assessment
The policy basis matters
We look for possible fake engagement, conflicts of interest, off-topic content, spam, harassment, impersonation and other issues covered by Google's published content policy. We explain what we found and whether a removal request has a basis.
We can only request removal of reviews that break Google's policies. Google makes the final decision, and genuine negative reviews stay. We do not offer fake reviews, incentives or review gating.
If your profile is affected too
Our Business Profile reinstatement page covers suspended listings. You can also see the other services in Google Rescue.
Questions about Google review removal
Can you remove a negative Google review?
Only reviews that break Google's policies can be reported for removal. Google makes the final decision, and genuine negative reviews stay.
What kinds of reviews can be assessed?
We assess possible fake engagement, conflicts of interest, off-topic content, spam, harassment and impersonation against Google's published policies. A harsh opinion alone is not a policy violation.
What should I send?
Send the Business Profile URL, a link or screenshot of the review, and any context that may help explain why it could violate policy. Please do not include private customer information in the form.