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Multi-location business SEO: how to structure the site and profiles

By Hamza Rivera, updated

Short answer: Give each real location that customers visit, or each separate service area with its own staff, one Business Profile, and no more. Google says not to create more than one page for each location, and that locations in the same country should share one name and a category that represents the business. Virtual offices and mailing addresses are not eligible.

Adding a second location doubles the places where things can go wrong: duplicate profiles, mismatched names, listings for addresses that do not qualify. Google's Business Profile guidelines cover most of it.

If you run several locations and want the setup reviewed, see our local SEO services.

One profile per location

Google's guidelines say not to create more than one page for each location of your business, either in a single account or across accounts. Duplicates can affect how information displays on Google Maps and Search. Individual practitioners and departments are exceptions with their own rules.

Share the name and category

Locations in the same country should share one name, unless the business consistently uses a different name on its storefront, website or stationery. All locations should share the category that best represents the business.

What counts as a location

Google requires a real-world location that customers visit, or a business that travels to customers. A rented mailing address where you do not operate is not eligible. A co-working office can be listed only if it has clear signage, receives customers during business hours and is staffed by your own employees during those hours.

Service areas across several bases

Google says a business that travels to customers should have one profile for its central office with a designated service area. Separate locations with their own service areas and staff can each have a profile. Google also says service areas should not extend beyond about two hours of driving time from the base, although larger areas may be allowed for some businesses.

The website side

Google's guidelines are for profiles and do not prescribe a page layout. A reasonable approach is one page per real location that carries information unique to that place, linked from a locations page, with each profile pointing to its own page. Do not create extra pages for towns you do not serve from. See our post on city service pages without doorway pages for the policy wording behind that.

Where to go from here

For the one-location basics, start with local SEO for small business. If you have several, our local SEO services team can review the setup. Passieon is an independent agency and is not affiliated with Google.

Sources

Frequently asked questions

Can one location have two Business Profiles?

Google says not to create more than one page for each location of your business. Individual practitioners and departments are exceptions with their own rules.

Should all my locations use the same name?

Google says locations in the same country should share one name, unless the business consistently uses a different name on its storefront, website or stationery.

Can I list a virtual office?

No. Google says a rented mailing address where the business does not operate is not eligible for a Business Profile.

Can I list a co-working space?

Only if it has clear signage, receives customers during business hours and is staffed by your own employees during those hours.

How far can a service area reach?

Google says it should not extend beyond about two hours of driving time from the base, though larger areas may be allowed for some businesses.

Does Google say how to lay out the website?

No. The guidelines cover profiles. The spam policies warn against near-duplicate pages aimed at cities, so each location page should hold information unique to that place.

Want this done for your site? See what our local SEO services page covers, or read the client results.

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