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What is white label SEO? How it works, what it covers and when it goes wrong

By Hamza Rivera, updated

Short answer: White label SEO is search engine optimization done by one company and sold by another under its own brand. The agency owns the client relationship, the price and the invoice, while the partner does the audits, fixes, pages and reporting, working in accounts that stay in the client's name.

White label SEO is search engine optimization done by one company and sold by another under its own brand. The agency that sells it owns the client, the price and the relationship. The company that does it, usually called the partner or the provider, carries out the audits, the fixes, the pages, the local work and the monthly report, and its name appears nowhere the client can see.

If you run an agency and want to resell this, see our white label SEO.

The name comes from retail. A white label product is made by one manufacturer and sold under the brand of whoever stocks it, the way a supermarket sells own-brand cereal made in somebody else's factory. In SEO the factory is the partner and the shelf is your agency.

A large share of the SEO sold by web design studios, paid ads agencies and marketing consultancies is delivered this way, and most of the time it works for everybody in the chain. When it fails, it fails in two predictable ways, both covered below.

Who does what in a white label SEO arrangement, and which report keeps the clientThree boxes across the top: the client, your agency, the partner. Between the client and your agency flow the relationship, the strategy, the invoice and the report with your logo on it. Between your agency and the partner flows the work: the audit, the profile, the pages, the fixes and the monthly cycle. A dashed line from the partner to the client is marked never, directly. Beneath, two reports side by side: one with a tick, calls, inquiries and sales from accounts in the client’s own name; one crossed out, positions with a green arrow on every line, which the client cannot spend.WHO DOES WHATThe clientYour agencyThe partnerthe relationship, the strategy,the invoice, the reportwith your logo on itthe work: the audit, the profile,the pages, the fixes,the monthly cyclenever, directlyTHE REPORT THE CLIENT READSCalls, inquiries and salesfrom accounts in the client’s own name,so nothing is taken on trustPositions, with a green arrowon every line: something the clientcannot spend, canceled in a quiet month
The arrangement works when the only thing that reaches the client from the partner is the work itself, and when the report the client reads counts things the client can spend.

How white label SEO works, step by step

  1. The agency sells SEO to its client. The proposal, the price and the contract are the agency's. The client signs with the agency and pays the agency.
  2. The agency briefs the partner. The site, the market, the services the client sells, what the client has been promised, and anything the client is sensitive about.
  3. The client grants access to its own accounts. Search Console, Google Analytics, the Google Business Profile and the website, each with a user added for the work. The accounts stay in the client's name.
  4. The partner does the work. An audit first, then the fixes, the pages, the profile, the citations and the links, in the order the audit set.
  5. The partner drafts an unbranded report. Built from the client's own accounts, with no name, logo or staff member of the partner anywhere in the file.
  6. The agency puts its name on the report and sends it. It adds what the numbers mean for this client and what happens next, then has the conversation.
  7. The partner invoices the agency, and the agency invoices the client. The difference between the two is the agency's margin, and the agency sets it.

Steps four to six repeat every month. Nothing in the chain requires anyone to lie: the client is buying the agency's judgement and accountability, and the agency is buying the work. For the practical side of running it, from choosing what to resell to onboarding a client, read the white label SEO guide for agencies.

What white label SEO usually covers

A full partner can deliver anything an in-house SEO team would. In practice agencies resell five things, roughly in the order clients ask for them.

  • Audits. A read of the client's site with every problem ranked by what it costs in lost inquiries. Often the first thing an agency buys, for one client, to judge the partner. The SEO audit checklist shows what a full one covers.
  • Local SEO. The Google Business Profile, reviews, citations and location pages, for businesses that sell in a town or a region. Each of those is explained in white label local SEO services.
  • Technical SEO. Crawling, indexing, site speed, structured data and migrations, done on the site directly or written as a fix list for the agency's developers.
  • Content. Service pages and articles researched from the search results and edited by a person before they go live.
  • Links. Outreach to sites relevant to the client. This is where white label goes wrong most often, so it has its own section below.

Reporting runs underneath all five. It is the only part of the work the client reads, which is why how white label SEO reports work is worth reading before you sign with anyone.

White label, reseller, outsourcing, private label: are they the same?

Mostly. The terms overlap and suppliers use them loosely. The differences that matter:

  • White label SEO is the general arrangement: one company does the work and another sells it under its own brand.
  • An SEO reseller program is white label set up for volume, usually with a fixed list of services, an order form or portal, and a trade rate. How a white label SEO reseller program works covers it in detail.
  • SEO outsourcing is the wider word. It includes white label, and it also covers a business hiring a freelancer or agency directly, with no rebranding at all.
  • Private label SEO means different things to different providers. Some use it for a more exclusive version, where the partner works only for you in a market or builds everything to your own templates. Others use it as a plain synonym. Ask which they mean.
  • Referral and affiliate arrangements are a different thing. The provider works with your client under its own name and pays you for the introduction, so your client becomes the provider's client.

If you are comparing offers, white label SEO programs sets the common setups side by side.

Why agencies use it

Your agency may not do SEO. Or not local SEO, or not the technical half. Some of your clients need those things, and no agency wants to send a good client to a competitor because one line on the proposal is missing. Three reasons come up again and again.

  • Hiring is the bigger risk. One good SEO specialist is hard to find and costs the same in a month with two clients as in a month with ten. A partner costs what the clients pay for.
  • SEO is several jobs. A hire who writes well is rarely the person you want running a site migration or a map pack campaign. A partner team covers more of the range.
  • A monthly service keeps the conversation going. A client who only bought a website has little reason to call once it launches. A client on a monthly service hears from you every month.

Is white label SEO ethical?

Yes, when the client gets what it pays for. Subcontracting is normal in most trades: a builder brings in an electrician, an accountancy firm outsources payroll, and the client deals with the firm it chose. The client is paying the agency for the result and for somebody to hold to account, and the agency stays accountable however the work is done.

It stops being ethical in the details: claiming an in-house team you do not have, presenting a partner's case studies as your own, or letting a partner use tactics on a client's site that you could not defend to that client. If your contract promises in-house staff, change the contract or do not use a partner. Plenty of agencies tell clients they work with specialist partners and lose nothing by saying so.

The two ways it goes wrong

The first failure is a partner who does very little and reports a great deal: rankings for words nobody searches, a hundred citations on directories nobody visits, and a report with a green arrow on every line. The client's phone does not ring any more than it did, and one day they say so.

The second is worse because somebody did something. A partner who buys links to show quick movement can put the client's site on the wrong side of Google's spam policies on link schemes, and the penalty lands on your client with your agency's name on the invoice. The same is true of machine-written pages published unedited at volume, which Google's spam policies have called scaled content abuse since the March 2024 update. If it happens, Google penalty recovery explains what it takes.

Both are invisible until the client complains. The defence is the report. If it is built from accounts the client owns and counts calls and inquiries, the first failure shows within a quarter. If it lists every link built, with the page it sits on, the second shows the month it starts.

What stays yours, and what the partner should never hold

The relationship, the strategy conversation, the price and the invoice are yours. The data belongs to the client. Search Console, Analytics, the Business Profile, the domain and the hosting stay in the client's name. The partner is added as a user with the role the work needs, and removed when the work ends.

A partner that wants to set those accounts up in its own name, or to be made primary owner of the Business Profile, is building a hold on your client. Say no, whoever is asking and whatever the reason given.

Pros and cons for an agency

In favor

  • You can sell SEO this month without making a hire.
  • You set the price to your client and keep the margin.
  • Your cost rises and falls with the number of clients.
  • You get specialists in areas a single hire would not cover.

Against

  • The quality is the partner's, but the reputation is yours.
  • You are one step further from the work, so problems surface later unless the reporting is honest.
  • Turnaround depends on somebody else's queue.
  • A cheap partner costs more in the end: the client leaves and the saving leaves with them.

How to choose a white label SEO partner

Ask who owns the accounts, and the answer must be the client. Ask what happens when you part company, and the answer must be that everything built stays. Ask whether they will ever contact your client directly, and the answer must be never. Ask to see the process written down; a provider without a checklist is improvising on your client's site. And ask how they measure, then check the answer against the section on reporting above.

What to ask a white label SEO partner before you chooseTwo columns, 5 rows each. Ask the partner: Who owns the accounts? The answer to look for: The client. Ask the partner: What happens when we part company? The answer to look for: Everything built stays. Ask the partner: Will you ever contact my client directly? The answer to look for: Never. Ask the partner: Can I see the process written down? The answer to look for: A checklist. A provider without one is improvising on your client's site. Ask the partner: How do you measure? The answer to look for: Calls, inquiries and sales, drawn from accounts in the client's own name.WHAT TO ASK A WHITE LABEL SEO PARTNER BEFORE YOU CHOOSEAsk the partnerWho owns the accounts?What happens when we part company?Will you ever contact my client directly?Can I see the process written down?How do you measure?The answer to look forThe client.Everything built stays.Never.A checklist. A provider without one is improvising onyour client's site.Calls, inquiries and sales, drawn from accounts inthe client's own name.
The questions to put to a partner, each with the answer to look for. On the accounts, on parting company and on contact with your client, the answer must be the one shown.

Then buy one paid audit on one real client before you commit to anything ongoing. It tells you more than any sales call. A longer list of questions, with the answers that should worry you, is in how to vet a white label SEO company.

Questions agencies ask

Does the client know a partner is involved?

Only if you tell them. A good partner never contacts your client, never appears in a report and never signs an email. Whether to mention that you work with specialist partners is your call.

How do white label SEO partners charge?

Three ways are common: a monthly fee per client, a fixed fee per deliverable such as an audit, or a quote for each client's scope. You pay the partner's rate and set your own to the client. A fixed list suits agencies reselling the same thing to many similar clients. A quote per scope suits agencies whose clients differ.

How long before a client sees results?

The same as SEO done in-house, because it is the same work. Technical fixes and profile changes can show within weeks; new pages and links take months. How long SEO takes sets out a timeline you can give a client.

Can I white label one client, or one audit?

Yes. A good partner will take a single audit as a first job, and that is the sensible way to start.

What happens to the work if we stop using the partner?

It stays with the client: the pages, the fixes, the profile and the data, because all of it was done in the client's own accounts. The partner's access is removed and nothing else changes.

What we do

We work behind agencies on the terms above: the client's own accounts, a report built on inquiries and calls, no bought links, and no contact with your client unless you ask for it. White label SEO sets out how an engagement runs, and white label local SEO covers the map pack work most agencies are asked for first. Agencies in Britain and Australia have their own pages: white label SEO for UK agencies and for Australian agencies. To start with one client, send us the site through the form.

Want this done for your site? See what our white label SEO page covers, or read the client results.

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